Exceptional companies still exist in 2019

We live in a time when companies can produce all kinds of flowery information about themselves and create glowing testimonials about the service that they provide. After you use the service, many times you are filled with disappointment and regret. Well, after careful research and much consideration, I selected Medical Transport Services to transfer my 97 year old mother from New York to South Carolina

I am pleased to say that I could not have picked a better company to perform this service. There isn’t a single area that I can say needed improvement. From the time I talked to Sarah to get a quote until drivers, Bill and John, and nurse, Beth arrived in South Carolina, every step of the process was handled with the highest level of professionalism, on schedule and without incidence.

I was able to real-time information with the transport team through texting. This eliminated all of the unknowns (pickup time, driving status, patient status, arrival time, etc.).

You might expect that moving a 97 year old stroke patient, 840 miles in the middle of the night during a rain storm might result in some level of stress or anxiety. That was not the case. In the days following the transfer, my mom only indicated that the ride was noisy from road noise. She indicated that everything else was great. Beth worked miracles to earn those praises from my mother.

Based on my experience, there may be another transfer company as good (which I doubt), but there isn’t one better the Medical Transport Services. Hats off to Sarah, Bill, John and Beth. What a great job! I will tell anyone who will listed about your service.

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William Brinkman December 25, 2019