Commercial Medical Escort

How a Commercial Medical Escort Service Works

Patient transfers by commercial airline with a medical escort is an effective way to minimize the high cost of a traditional air ambulance for patients that meet the fit-to-fly criteria. The global network of scheduled airlines provides access to every continent making it easy to transport worldwide.

Commercial medical escort service provides bedside to bedside service. We use a highly qualified flight nurse or Paramedic. They provide preflight, inflight and post flight medical care including but not limited to: Oxygen Administration, Sedation, Pain management, Toileting Assistance, Oxygen Saturation Monitoring, Monitoring all vital signs and assists with all basic needs.

To determine if a commercial medical escort on a commercial airline is the best form of transport for your needs please call us or complete our free quote request form. We will contact you within a few hours and help you determine your transport requirements.

The next step is to create a quote. When creating a quote we consider the following: Ground Transportation by sedan, limo or wheelchair transport, Airline Ticketing, Medical equipment required, Our best flight nurse for your transport and Hotel room if necessary.

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The following is our basic process when you book a commercial medical escort with Medical Transport Services

Preflight Process

  • Determine fit to fly status. Board Certified Medical Director will review all records.
  • Communicate with the departing and receiving facilities to verify patient condition, get full medical report, scheduled release and intake, other details
  • If traveling home or to a family members, verify family has made arrangements for necessary medications and oxygen if required.
  • Arrange medical clearance with the airline, approvals for required oxygen
  • Book airline tickets for the medical escort, the patient and any companions traveling with patient( first class or business class)
  • Arrange hotel stay if required
  • Arrange all ground transportation, limo, wheel chair van, town car, etc
  • Arrange wheelchair assistance through airport security, to gate and onto aircraft
  • Assemble necessary medical equipment, medications and supplies
  • Update all family members, team members and facility staff of travel plans and times


  • Medical Escort arrives at facility 30-60 minutes prior to facility departure
  • Perform a preflight assessment to verify no medical condition changes
  • Medical Escort transports patient to airport via pre-arranged transportation
  • Notify Family members upon arrival at airport gate
  • Early/priority boarding for comfort while boarding
  • The medical escort will provide high quality care and assistance during the flight
  • Administer oxygen and medications as necessary, assist with bathroom/hygiene care
  • Monitor the patient for any changes during the flight and take appropriate action
  • Upon arrival to gate, assist with deplaning, wheelchair and luggage
  • If extended layover is required the medical escort will locate a private lounge to ensure patient comfort and provide meals
  • Notify family members of arrival at airport

Transport from Airport

  • Locate prearranged ground transportation
  • Transport to destination facility or home
  • Secure patient in new location, provide complete medical report to receiving facility or family
  • Follow up communication within 48 hours of transport

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