How to Prepare a Senior Loved One for Medical Transport

Medical conditions can make it difficult or even dangerous for an elderly person to travel. When they need care or services that can’t be obtained at home, you may need to pay for a non-emergency medical transport service.

When we’re young, it doesn’t take much to get in the car and go to a doctor’s appointment. However, age and health can create serious obstacles that make travel risky. Professionals are available to get your loved one where they need to go as safely and comfortably as possible.

There are several things that families and caregivers should do before the journey begins. Making sure that the medical transport service has all the information they need will help make the trip easier and safer for the passenger.

Choose a Reliable Medical Transport Service

Every family wants the best for their elderly or ill loved ones. Make sure you know the medical transport company that you hire before entrusting them with the life of someone you care about.

Begin by asking the company about hiring and emergency practices. Every medical transport service should prioritize safety and quality. That means hiring experienced people to provide excellent service with an emphasis on safety.

Find out if they perform background checks on drivers. Other checks should be performed to confirm if the candidate has CPR certification, valid driver’s license, clean driving record, and first aid training.

You should also ask if they provide door-to-door service if needed. That means that someone from the medical transport company will walk the patient all the way to the door to ensure that they make it inside.

Some companies offer curb-to-curb transport, which is similar, but the patient waits outside their home. Assistance is offered to help them get in and out of the vehicle, however, they may not be walked to the door.

This may be important if a family member isn’t available to make sure the passenger goes inside safely when they are dropped off or if they have severe mobility issues and require assistance.

Share Current Medical Conditions with the Service

People are more prone to developing many health issues as they age. Some may be chronic while others can affect major systems and organs, like the heart or lungs. In some cases, the condition may increase the needs of the patient. For example, a senior with a respiratory issue may need access to oxygen. Others may have to have medication available.

That’s why it is important to provide a complete list of health conditions before transport. This gives the medical transport service the information needed to prepare. It also helps them react quicker in case the passenger begins showing signs of a medical emergency during the journey.

If you aren’t sure what should be shared with the medical transport company, talk to your loved one’s doctor. They can help you compile a list so you don’t miss anything that might be important.

Discuss Mobility Limitations and Issues

Everyone ages differently. People around the same age can have very different physical limitations. Mobility should be discussed with the medical transport company before they provide service.

Conditions like arthritis and osteoporosis can affect a person’s ability to stand and walk. Some elderly people are capable of walking longer distances while others may only go a few steps before they need to sit down.

This is something that the medical transport team needs to know. This will help them prepare in case the passenger needs the aid of a walker, wheelchair, or scooter.

Share Details on Mental Health Status

Physical health is important, but so is mental health. Some conditions can impact a senior’s mental health status. Dementia and Alzheimer’s disease rank among the most common. These conditions can create new challenges because the passenger may become confused or combative.

Give the medical transport service this information ahead of time. This will enable them to assist the passenger while minimizing the stress they may feel along the way.

Verify Pick Up Location and Destination

It doesn’t hurt to verify the pickup location and destination beforehand. Make sure the information is correct and give any details that may be needed. Some places can be confusing to navigate and could prolong the trip. In cases like this, giving landmarks or extra details can help.

It’s also important that the medical transport company arrives on time, so giving them clear, accurate directions will prevent delays.

Write a List of Questions for the Medical Transport Company

If you have any questions that aren’t addressed above, make sure you write them down. It can be helpful to compile a list of questions before you contact the medical transport company. This will give you something to reference so you don’t miss an important question.

You may need to use medical transportation again in the future, so finding the right company now will save you a lot of time and hassle. Contact Medical Transport Services now to learn more or request a free quote for service.

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